After the Fire
First, we would like to answer some questions you might have about our fire operations and procedures.
1. Was it really necessary to break the windows and put holes in the roof?
2. Why did the firefighters put holes in the walls and ceiling?
Professional fire and water damage restoration businesses may be a good source of cleaning and restoration of your personal belongings. Companies offering this service can be located in the phone directory.
Mix well, add clothes, rinse with clean water, dry well.
To remove mildew, wash the fresh stain with soap and water. Then rinse and dry in the sun. If the stain isn't gone, use lemon juice and salt, or a diluted solution of household chlorine bleach.
An effective way to remove mildew from clothing is to wash the fresh stain with soap and warm water, rinse, and then dry in the sun. If the stain has not disappeared, use lemon juice and salt or a diluted solution of household chlorine bleach.
If the fire department turned off your gas or power during the fire, call the electric or gas company to restore these services - do not try to do it yourself. Often a licensed plumber or electrician must make repairs before service can be restored
Rugs and Carpets
For information on cleaning and preserving carpets, call your carpet dealer or installer or a qualified carpet cleaning professional.
Leather and Books
Books can be dried by placing them on end with pages separated. Then they should be piled and pressed to prevent the pages from crinkling. Alternating drying and pressing will help prevent mildew until the books are thoroughly dry. If your books are very damp, sprinkle cornstarch or talc between the pages, leave for several hours, then brush off. A fan turned on the books will help them dry.
Soak the photos in clear, clean water and rinse carefully and thoroughly and let stuck photographs separate on their own. If they stay damp they can be damaged by mold. If you have quantities of wet photos, wrap them in plastic wrap and freeze them, then thaw them and wash them a few at a time. After washing the photos, dry them image side up on a smooth hard surface like a glass table or kitchen counter.
Walls, Floors and Furniture
Wear rubber gloves when cleaning with this solution. Be sure to rinse your walls and furniture with clear warm water and dry thoroughly after washing them with this solution.
Wash a small area of wall at one time, working from the floor up. Then rinse the wall with clear water immediately. Ceilings should be washed last. If the weather allows, open windows and use a fan to circulate air.
Do not repaint until walls and ceilings are completely dry.
Your wallpaper can also be repaired. Use a commercial paste to repaste a loose edge or section. Contact your wallpaper dealer or installer for information on wallpaper cleaners. Washable wallpaper can be cleansed like any ordinary wall, but care must be taken not to soak the paper. Work from bottom to top to prevent streaking.
To remove white spots or film, rub the wood surface with a cloth soaked in a solution of 1/2 cup household ammonia and 1/2 cup water. Then wipe the surface dry and polish with wax or rub the surface with a cloth soaked in a solution of 1/2 cup turpentine and 1/2 cup linseed oil. Be careful - turpentine is combustible. Please remember, oily rags can start fires by spontaneous combustion. You do not want another fire. Put all used rags in an airtight metal container like a paint can and place outside away from your home.
You can also rub the wood surface with a fine grade steel wool pad dripped in liquid polishing wax, clean the area with a soft cloth and then buff.
Documents are very important to your well-being and can be damaged or destroyed as a result of a fire or other disaster. The following documents should be located if at all possible.
If your U.S. Savings Bonds have been mutilated or destroyed, write to:
U.S. Treasury Department
Include name(s) and address(s) on bonds, approximate date or time period when purchased, denominations and approximate number of each.
Mutilated currency can be mailed or personally delivered to the Bureau of Engraving and Printing. A letter should accompany the submitted currency and give the estimated value of the currency and explain how the currency was mutilated. All mutilated currency should be sent by "Registered Mail, Return Receipt Requested" to: Department of the Treasury, Bureau of Engraving and Printing, Office of Currency Standards, P.O. Box 37048, Washington, D.C. 20013. Insuring the shipment is the responsibility of the sender.
The Bureau's special currency examiners are usually able to determine the value of mutilated currency when it has been carefully packed and boxed as described below:
If coin or any other metal is mixed with the currency, carefully remove it. Any fused, melted, or otherwise mutilated coins should be sent for evaluation to the: Superintendent, U.S. Mint, P. O. Box 400, Philadelphia, PA 19105.
The amount of time needed to process each case varies with its complexity and the case workload of the examiner. For cases that are expected to take longer than four weeks to process, the Bureau of Engraving and Printing will issue a written confirmation of receipt.
Notify your insurance agent as soon as possible. If you are unable to reach your agent or insurance company, most policies require you to have your home secured against vandalism and looting, and allow advanced funds for your family to find lodging. Keep all receipts, in order to be reimbursed by your insurance company. If possible, do not disturb or remove any items before the insurance adjuster arrives.
Some insurance policies provide for additional living expenses until you are able to move back home. You must keep receipts for all expenditures.
If you are a tenant, contact the resident manager, the owner or the owner's insurance agent. It is the owner's responsibility to prevent further loss to the site. See that your personal belongings are secure either within the building or by moving them to another location, such as the home of a relative or friend. Contact your own insurance agent to report the loss. The property owner's insurance, in most cases, will not cover the loss of your personal belongings.
Insurance and Other Assistance:
Main Telephone Number - Call 1-877-REDCROSS
If Your Property is not Covered by Insurance
Emergency assistance, including temporary shelter, food, clothing, eye glasses, and medicine is available through the American Red Cross and Salvation Army.
Wash your canned goods in detergent and water. Do the same for food in jars. If the labels come off, be sure you mark the contents on the can or jar with a grease pencil. Don't use canned goods when cans have bulged or are dented or rusted.
If your home freezer has stopped running, you can still save the frozen food:
If your food has thawed, observe the following procedures:
Refrigerators and freezers
To remove odor from your refrigerator or freezer, wash the inside with a solution of baking soda and water or use one cup of vinegar or household ammonia to one gallon of water. Some baking soda in an open container or a piece of charcoal can be placed in the refrigerator to absorb odor.